ECOBANK Cameroun S.A . is recruiting a PORTFOLIO and RECOVERY OFFICER, ready to work across the national territory. 

 

The position is based in Douala.

Job level:  4 

 

Job grade:  3C

I. JOB PURPOSE

• Provide effective management of Past Due Obligations (PDOs), non-performing loans (NPLs) and other impaired credit exposure in the Consumer Banking Credit portfolio, in liaison with Relationship, Managers, Business Segments, Credit and Risk Departments, Legal, other internal and/or external agents especially insurance and recovery agents under the supervision of Head Asset Products & Recovery.
• Provide effective management of Past Due Obligations (PDOs), non-performing loans (NPLs) and other impaired credit exposure in the Consumer Banking Credit portfolio, in liaison with Relationship Managers, Business Segments, Credit and Risk Departments, Legal, other internal and/or external agents especially insurance and recovery agents under the supervision of Head Asset Products & Recovery

II. KEY RESPONSABILITIES

Business and Financial performance

• Responsible for the Consumer Banking Assets portfolio quality
• Regularly monitor PDO and NPL volumes and evolution while ensuring NPL & PDO ratios are contained within the bank’s acceptable norm.
• Follow due process to ensure the write-off of fully provisioned irrecoverable facilities
• Recovery of PDOs and NPLs within various insurance partnership schemes

Customer Excellence

• Ensure provision of assistance to Relationship Managers and Business Segments on recovery issues in a proactive manner and ensure team members are actively involved in the process.
• Ensure tracking of protocol agreements and follow up with Relationship Managers to ensure they are duly honoured
• Ensure restructuring of accounts in PDO for which salaries have been reinstated
• Become best bank for individuals in terms of portfolio quality within the country by NPL rating

Leadership and People Management

• Preparation and recommendation of strategies for recoveries on major CSB names
• Recommend accounts classifications and declassifications and accounts to be written-off with justification
• Share knowledge and market place recovery best practices with team members
• Ensure effective and timely reporting for use by the business segments
• Ensure initiation of reminder letters to all defaulting customers and ensure proper archiving for follow up recovery action
• Obtain and consolidate background information on all accounts assigned in difficulty and submit CCMs in a timely manner

Process, control and operational performance

• Monthly portfolio performance report per RM/segment including trends for informed action
• Comply with all the Group and Affiliate policies and procedures with regards to portfolio quality initiatives
• Coordinate, consolidate and submit various departmental and affiliate committee reports (alert, watchlist etc) and ensure follow up of resulting action points.
• Embed target market discipline by highlighting red flags and build a healthy loan portfolio with an NPL standard of 3%.
• Ensure compliance with KYC, AML, legal, regulatory, audits and any other governance requirements
• Provision of periodic recovery reports

Strategic initiatives

• Ensure embedding of a strong strategy and policy alignment and a strong execution culture and practice within
• Consumer Assets and Recovery
• Build synergy with external and internal partners to deliver on portfolio clean up initiatives
• Champion all recovery initiatives within Consumer Banking business.

III. JOB CONTEXT

This position within Consumer Banking is responsible for the department’s Loan portfolio quality with a global objective of achieving portfolio quality ratios within Group norms, ensuring early identification and remedial recovery of PDOs, forceful recovery of NPLs and timely production of various portfolio reports.

IV. JOB PROFILE

Experience & Qualifications: 

• At least 5 years’ in a similar role having managed a similar portfolio in the local banking industry. A legal background will be an advantage
• BAC+ 3 minimum

Skills, Capabilities & Personal

Attributes:

• Knowledge of Microsoft Office pack with a special focus on Excel
• Ability to conceive and package explicit reports
• Excellent at delivering and owning results
• Strong interpersonal, influencing and communication skills.
• Portfolio management experience in a financial institution
• Proactive management

Warning

The Use of this title does not indicate any limitation on your duties or job function and you may be assigned to different duties or asked to carry out additional duties from time to time.

V. APPLICATION PROCESS:

Please submit your CV and motivation letter to  ECM-Recruit@ecobank.com   latest June 27th, 2022 at
5pm prompt , with the subject  « PORTFOLIO & RECOVERY OFFICER»

Source:https://www.offre-emploi.cm/offres-emploi/job-opportunity-portfolio-and-recovery-officer-39913/